Friends’ Shop and Trolley Service

Friends ShopYou’ll find the Friends’ Shop in the main entrance of the hospital and we sell everything that patients and visitors may require during their stay including a one-stop-shop for  items to support their daily living needs.  Items such as:

  • Ice bands for knee replacement patients
  • Waterproof covers for plaster casts
  • Socks/Stocking pullers
  • Reaching aids
  • Wheelchairs  ….. and much more!

Courtesy Packs

A regular and recurring commitment of the Friends is to supply courtesy toiletry packs for patients who are admitted as an emergency and are very much appreciated.

Opening hours

The hours that the shop opens is dependant upon the availability of volunteers, but our dedicated team of approximately 60 volunteers aim to have the shop open during the following times:

  • Weekdays: 8:30am – 8:00pm
  • Weedends: 1:00pm – 4:30pm

Trolley Service to Wards

The Trolley Service is vital for those patients who can’t get to the shop, so the trolley volunteers take the shop to them! The trolleys stock confectionary, toiletries, books, crisps, snacks and stationery, in fact everything that a patient could possibly want!

Our Trolley volunteers are in direct contact with patients, and not only sell them the items they need but also spend some time to have a chat. This is always welcomed especially for those who have few or no visitors, so can be a vital link to the outside world.

REMEMBER ……. ALL THE PROFIT from the Friends’ Shop and Trolley service is donated back to the West Suffolk Hospital to support patient care – see our recent list of items funded on the Fundraising page.